Fine-tune is defined as "to adjust precisely so as to bring to the highest level of performance or effectiveness" or "to improve through minor alteration or revision". Sooner or later, everything has the potential to fail. Knowing when to expect it gives you the management freedom to plan downtime rather than be surprised by it.

Offered for the customers who need to learn how to use computer aided design (CAD) software. This software is used to operate more complex machinery in the woodworking industry, the woodworking centers. Another name for this machinery is "boring and router center" which is determined by the set of drill and router bits used in the manufacture of the final product. This machinery is computer controlled by means of specific software that is basically an interface between the operator and the machine. The operator has to know how to program the machinery.

Some customers will be willing to have a maintenance agreement. This is different from a warranty contract. In the warranty period, if the machinery fails to operate, the customer's company makes the service call. The usual service company sends the service person on a "first-come first-serve" basis. In the maintenance agreement, the machinery is periodically checked, adjusted, cleaned and fine tuned. Thereby reducing the downtime and maximizing the productivity for the woodworking shop.